Club Management System

Personal Service: the AptusSoft Difference

AptusSoft offers a most comprehensive, integrated package of club management software and service. AptusSoft connects every aspect of club operations, including front-desk, HR, marketing, scheduling, and security, helping you to save money and optimize all of your resources – membership, staff and facilities.

With more than two decades experience working closely with hundreds of clubs in the US, we know this is a business built around people – it’s why we focus so much on personal service.

• Save Time and Money
• Get More out of Club Resources
• Increase Member Satisfaction and Value
• We’ll meet with your staff to understand your club’s unique needs.
• As needed, we’ll fine-tune our software to fit your operations.
• Every installation includes extensive personal training.
• Our top people will be there for you whenever you have questions.
• We’ll build new features that take advantage of technology and club best practices.

 

Our flagship product, Enterprise Club and Activity Management System (ECMS), is designed to realize the potential of integrated data working through state-of-the-art software systems. ECMS offers a complete suite of modules designed to help you manage all aspects of your business:

• Annual planning
• Billing and collections
• Staff and facility optimization
• Member acquisition, upgrades and retention

Smart check-in

The front desk is your primary point of contact with members. It’s where you greet and log them in, schedule classes, trainings and court time, answer questions, and suggest service upgrades. To make the most of this contact, we’ve designed our check-in module to put extensive member and scheduling data at the fingertips of your front-desk staff. Our check-in module includes such features as:

• Rapid, multi-mode check-in
• Member preferences, usage and account status
• Member schedules
• One-click check-in for families

 

Robust membership prospecting

Your club’s business health depends on successful prospecting—you need a constant flow of prospects in the pipeline with a high close rate for your revenue and profitability to grow. We designed our sales module to make it easy for you to monitor your prospecting activities and the performance of your sales staff. Our prospecting and sales module includes features like:

• Comprehensive lead-to-close prospect monitoring
• Detailed data capture on prospect interests
• Complete log of sales calls and follow-up activities
• Tracking and management of free promotional passes

 

On-line member services

In today’s digital-first world, more and more members prefer on-line self-service. To help you meet the digital preferences of your members, we’ve designed our software to allow you to offer a full array of on-line services, including:

• Start-to-finish membership purchase on-line, including site tours, membership selection, contract signature, and payment set-up
• Schedule review and class, training and court-time booking
• Account review and payment
• Health tracking

 

Comprehensive data access and reporting

One of the most powerful benefits of AptusSoft is having access to all aspects of your club through one integrated system. Because every action in your club, from prospecting to member check-in, facility usage, purchases and payments are recorded in the same database, you can review their current status, as well as track over time and by facility, department, and individual staff member. With AptusSoft you can generate a host of reports, using the filters and format you want, such as:

• Daily POS reconciliation
• AR aging management, including real-time charts
• Sales and marketing campaign tracking
• Resource/facility revenue optimization
• Grid-based inventory management

Multi-Location, Multi-Activity Club Management Solution

• Single/ Multi-location Clubs
• Sports Franchises (tennis, swim, gym, racquet, golf, soccer, and more)
• Wellness Centers
• Sports Performance Enhancement Centers
• YMCA
• Recreation Centers
• Campus Athletic Centers
• Club Resorts
• Corporate Centers
• Government Establishments